I’ve posted several times about how useful I find Microsoft Connect. I’ve seen issues introduced there get resolved through hot fixes and service packs. I sincerely believe it’s a very important tool in your arsenal to get the kind of service you need from Microsoft. Here’s a post on Connect that’s trying to make Connect itself easier to use. I’d strongly recommend you swing by and vote positively for this.
And for those who are unclear, click on the stars to submit your vote.